Privacy Policy

WheelSpins Privacy

Effective Date: 06/12/2025

WheelSpins.co.uk (“WheelSpins”, “we”, “us” or “our”) is operated by RETALI8 LTD (14928357), 119 Washway Road, Sale, England, M33 7TY. We’re committed to protecting your privacy and will not share your data with third parties for their own marketing without your consent. This policy explains how we collect, use, store, share and protect your personal data when you use the Website, enter competitions, make purchases, or otherwise interact with us. Read this alongside our Terms and Conditions.

1. Information We Collect and Why

1.1 Identity Information

First name, last name; username/password; date of birth (eligibility).

1.2 Contact Information

Email; telephone; postal address (postal entry or billing).

1.3 Transaction Information

Ticket purchase records; game/spin activity; payment data handled by Stripe (we don’t store full card details).

1.4 Technical and Usage Information

IP, browser, device, pages visited, clicks/session data, cookies/tracking.

We use this to provide and improve services, process entries/payments, verify eligibility, communicate with you, prevent fraud, personalise experience, and comply with legal requirements (lawful bases: contract, legal obligation, legitimate interests, and consent where required).

2. How We Use Your Personal Data

  • Administer accounts and competition entries.
  • Complete transactions and send related info.
  • Send service-related communications.
  • Improve the Website and user experience.
  • Analytics and business insights.
  • Comply with legal obligations (tax, audit, anti-fraud).
  • Respond to enquiries and support requests.

We may aggregate/anonymise data for research and analytics.

3. Who We Share Your Data With

We do not sell your data. We may share it with:

  • Service providers (hosting, support) to operate the site.
  • Payment processors (e.g., Stripe) to complete transactions.
  • Marketing/analytics partners only with your consent.
  • Professional advisors (legal, audit) when required.
  • Law enforcement/regulators/courts if required by law.

All third parties are contractually required to protect your data.

4. International Transfers

Your data may be transferred outside the UK (e.g., cloud providers). We use appropriate safeguards such as standard contractual clauses to protect your rights.

5. Cookies and Tracking

We use cookies and similar tech to run the site, for analytics and personalisation. Manage preferences via your browser or the cookie banner. See our Cookies Policy for details.

6. Data Security

We use reasonable technical/organisational measures (encryption, access controls, secure storage), but no internet transmission is 100% secure and you provide data at your own risk.

7. Data Retention

We keep personal data as long as needed for the purposes described and to meet legal obligations (financial, tax, competition law). Inactive accounts may be retained for administration and fraud prevention.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict/ object to processing, or request transfer of your data. To exercise these rights, contact us using the details below.

9. Links to Third-Party Websites

We may link to third-party sites with their own privacy policies. We are not responsible for their content or practices; review their policies independently.

10. Children’s Privacy

Services are for users 18+. We do not knowingly collect data from children under 18.

11. Changes to This Policy

We may update this policy. The latest version is posted on WheelSpins.co.uk with an updated effective date. Significant changes may be notified by email where appropriate.

12. Contact Information

RETALI8 LTD
119 Washway Road
Sale, England, M33 7TY
Email: info@wheelspins.co.uk
Website: https://wheelspins.co.uk